These terms and conditions (Terms) govern your access to and use of the website located at www.principleliving.com.au and any related Principle Living webpages, campaign pages, enquiry forms, downloadable materials and online services (Website).
The Website is operated by Principle Living Pty Ltd ABN 72 635 568 231 (Principle Living, we, us or our). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you should not use the Website.
These Terms should be read together with our Privacy Policy, any collection notices, promotional terms, disclosure documents, village documents, land lease documents, care service documents, and any other terms that apply to a particular product, service, community, event or promotion.
Subject to these Terms, we grant you a limited, revocable, non-exclusive and non-transferable licence to access and use the Website for your personal, non-commercial purposes, including to browse Principle Living communities and services, make enquiries and download materials made available for that purpose.
The Website and information on it are intended for people accessing the Website from Australia. We do not represent that the Website or its content is appropriate, available or compliant for use in any other jurisdiction.
The information on the Website is provided for general information and marketing purposes only. It is not legal, financial, investment, tax, medical, health, aged care or personal advice, and it should not be relied on as a substitute for advice from appropriately qualified advisers.
You should make your own enquiries and obtain independent advice before making any decision to buy, lease, occupy, reserve, enter into, or receive services in connection with any Principle Living community.
Some Website content may include statements about proposed or future communities, development stages, amenities, services, completion dates, sustainability initiatives, care arrangements, technology, lifestyle programs or other future matters. These statements are based on information available at the time of publication and are subject to risks, approvals, funding, market conditions, operational requirements and other matters outside our control. They should not be treated as guarantees or representations that any outcome will occur.
Unless expressly stated otherwise in writing, material on the Website does not constitute an offer capable of acceptance, a binding reservation, a contract for sale, a lease, a licence, a residence contract, a village contract, a site agreement, a care agreement or any other legally binding arrangement.
Any enquiry form, expression of interest, waitlist request, event registration, downloadable brochure request, appointment booking or other online submission is an invitation for Principle Living to contact you and does not guarantee availability, pricing, eligibility, admission, allocation, priority, reservation or approval.
Images, renders, photographs, videos, virtual tours, floor plans, masterplans, maps, landscaping, finishes, fixtures, furniture, appliances, colours, amenities, community facilities, village features, services and descriptions shown on the Website are indicative only. They may include artist impressions, styling, optional upgrades, third party material, computer-generated images, display-home items, items not included as standard, or features that are subject to approval or change.
All communities, homes, villas, apartments, land lease sites, services, amenities, prices, fees, incentives, availability, completion dates, development stages and opening dates are subject to planning approvals, construction, operational requirements, market conditions, regulatory requirements and change without notice.
Principle Living does not warrant that any particular community, dwelling, service, amenity or feature displayed on the Website will be available, suitable for you, or provided in the same form as shown or described.
Information about retirement villages, land lease communities, MyRetirement services or other support services is intended to provide a general overview only. The rights, obligations, payments, fees, charges, exit arrangements, recurrent charges, services and legal consequences associated with any community or service will be set out in the relevant disclosure documents, contracts and statutory documentation provided to you.
You should carefully review all relevant documents and obtain independent legal, financial, taxation and other professional advice before entering into any agreement with Principle Living or a related entity.
If there is any inconsistency between Website content and any statutory disclosure document, village contract, residence contract, site agreement, lease, licence, care agreement, sales contract or other formal written agreement, the formal written document will prevail to the extent of the inconsistency.
You acknowledge that retirement living, land lease community living and care-related arrangements may involve significant rights, obligations, fees, charges, eligibility requirements, exit arrangements, ongoing costs and personal considerations. Principle Living encourages prospective residents and their families to obtain independent legal, financial, taxation, health and other professional advice before making any decision.
You must use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit the use and enjoyment of the Website by, any other person. You must not:
If you submit an enquiry, registration, application, feedback or other information through the Website, you warrant that the information you provide is true, accurate, current and complete, and that you have authority to provide it.
We may use the information you submit to respond to your enquiry, provide requested information, arrange appointments, manage events, assess your interest in our communities or services, administer promotions, improve our Website and services, and for other purposes described in our Privacy Policy and any applicable collection notice.
You acknowledge that communications sent via the Website may not be secure or received immediately. You should not use the Website to send urgent, sensitive or confidential information unless you are satisfied it is appropriate to do so.
If you provide reviews, testimonials, feedback, photographs, stories, comments or other content to us through the Website or in response to a Website enquiry (User Content), you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, edit, publish and communicate that User Content for the purpose for which it was provided and for related business, customer service, marketing and promotional purposes, subject to our Privacy Policy and any specific consent requirements that apply.
You warrant that you own or have the necessary rights to provide any User Content, that it is accurate and not misleading, and that our use of it will not infringe the rights of any person or breach any law. We may moderate, refuse, edit or remove User Content at our discretion.
We collect, use, hold and disclose personal information in accordance with our Privacy Policy, available at principleliving.com.au/privacy-policy. The Privacy Policy explains how we handle personal information and how you may contact us about privacy matters.
The Website may use cookies, pixels, analytics tools and similar technologies to operate the Website, understand use of the Website, improve user experience, measure campaign performance and support marketing activities. You may be able to disable cookies in your browser settings, but some Website features may not function properly if you do so.
By submitting your contact details through the Website, you consent to us contacting you about your enquiry and, where permitted by law, about Principle Living communities, services, events and related opportunities. You may unsubscribe from marketing communications using the unsubscribe facility or by contacting us.
If you provide a mobile telephone number, you consent to receiving calls, SMS, MMS or other electronic messages from us in connection with your enquiry, booking, event registration, appointment, requested information, transaction or relationship with us. Message and data charges may apply. You may opt out of marketing communications at any time, but we may still send transactional or service-related communications where permitted by law.
You are responsible for ensuring that any person whose contact details or personal information you provide has authorised you to provide that information to us and, where relevant, to consent to us contacting that person.
Unless otherwise indicated, all intellectual property rights in the Website and its content, including text, images, graphics, logos, trade marks, videos, plans, renders, brochures, layouts, design and software, are owned by or licensed to Principle Living or the relevant third party owners.
You may view, download and print Website content for your own personal, non-commercial use in considering Principle Living communities or services. You must not otherwise copy, reproduce, adapt, publish, communicate, distribute, commercialise or use Website content without our prior written consent, except as permitted by law.
All trade marks, logos, business names, community names and product names displayed on the Website are owned by or licensed to Principle Living or the relevant third party owners. Nothing on the Website grants you any right to use any trade mark, logo, business name, community name or product name without the prior written consent of the relevant owner.
The Website may contain links, embedded content, maps, social media features or integrations operated by third parties. These are provided for convenience only. We do not control and are not responsible for third party websites, platforms, services, content, availability, privacy practices or terms.
Your use of third party websites, platforms and services is at your own risk and may be governed by separate terms and policies.
We are not responsible for any loss or damage arising from your use of third party websites, platforms or services, including any disclosure of personal information to those third parties.
From time to time, we may conduct promotions, prize draws, competitions, events, information sessions or campaigns. Additional terms may apply to those activities. If there is any inconsistency between these Terms and specific terms for a promotion, event or campaign, the specific terms will prevail to the extent of the inconsistency.
Testimonials, reviews, case studies and resident or customer stories on the Website reflect individual experiences and may not be typical. They should not be treated as guarantees of any particular outcome, lifestyle, suitability, financial result, care outcome or experience.
While we take reasonable steps to keep Website content current, we do not warrant that all information is accurate, complete or up to date at any particular time. You should verify any material information with us directly before relying on it.
We do not guarantee that the Website will be compatible with your device, browser, software or systems, or that it will meet any particular accessibility, performance or availability requirements beyond those required by law.
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified.
To the maximum extent permitted by law, Principle Living and its related bodies corporate, officers, employees, contractors and agents are not liable for any indirect, consequential, special, exemplary, incidental or punitive loss or damage, loss of profit, loss of opportunity, loss of data, business interruption, reputational loss, or loss arising from your use of, or inability to use, the Website or reliance on Website content.
You indemnify Principle Living and its related bodies corporate, officers, employees, contractors and agents from and against any loss, damage, liability, cost or expense arising from your breach of these Terms, your misuse of the Website, your infringement of any third party rights, or any information you submit through the Website.
We may update these Terms from time to time by publishing the updated version on the Website. The updated Terms will apply from the date they are published, unless stated otherwise. Your continued use of the Website after an update constitutes acceptance of the updated Terms.
If any provision of these Terms is invalid, unenforceable or unlawful, that provision will be read down to the extent necessary or severed, and the remaining provisions will continue in full force and effect. A failure or delay by us to exercise any right or remedy is not a waiver of that right or remedy.
These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales and the courts entitled to hear appeals from those courts.
If you have any questions about these Terms or the Website, please contact us at:
Principle Living Pty Ltd
Unit 6, 6 Portside Crescent, Mayrville
NSW 2293 Australia
Phone : +61 4913 5986
Email : contact@principleliving.com.au
